• Support

Google 2FA Questions

Download google authenticator application on your phone, open the authenticator application and click on + symbol and select the option called Enter a setup key, then enter the account name as your member id and enter the 16 Digit secret key which have kept saved when you activated authenticator for the first time and then click on add button. Your authenticator is now activated, and you can use it for doing transactions.
User has to keep the 16-digit secret key saved, if a user has lost the secret key then he also loses the access to the account. It cannot be retrieved, and support or admin cannot help in this case. Therefore, please keep the secret key saved with you.

General Questions

Bixo Money is a trading platform that leverages AI & market expertise to create profitable Digital currency and Forex investment solutions. We empower people to invest and trade with confidence in an innovative, reliable, and secure environment through attractive packages that generate high returns within a short period of time.
The investment portfolio is managed by a team of experienced financial specialists, professional trader, data analysts who have been working on the currency exchange market for the last two decades. Our experience and contacts ensure access for us to a wide range of local and global resources and bring about benefit from the world's best and most effective technologies of ÂI trading on the Forex and Cryptocurrency market.
If you wonder how long we are making money for our investors in different forms, it would be at average 15 years.
Any person or company can participate in BIXO Money. We have no restrictions on any country. The only condition is accepting our terms of service.
To become a member of BIXO Money you need first to open a free account. It's quite easy and doesn't take much time. You can then invest in the desired package and get daily profits.
You can create multiple accounts from your computer (IP address), but with one email address you can create only one account.
If you are a registered user of BIXO Money, please enter your username and password in the suitable fields and click "Login" button. You will be redirected to your account automatically.
Log into the account and click "Settings and then click My Profile" to enter the personal information page. Here you can edit your profile info. However, you may not modify your e-mail because this function is disabled for security reasons. To make such changes you should contact us via support form and provide full information with your security answer.
Click on forgot password link, enter your username and registered e-mail and follow instructions. You'll receive your login password in your registered email.
Sometimes, problems of this type are caused by your web browsers’ errors. You have to wait for a few minutes and then try to log in once more. First of all you should clean the cache of your web browser by using keyboard press Ctrl+Shift+R simultaneously. If the problem continues, please contact our support.
We pay great attention to security and privacy. All information on our website is protected by SSL. Big money doesn’t divulge any personal data of our customers to third parties. Your participation is strictly confidential.

Investment Questions

You need to register a new account, deposit the amount which you want to invest (Minimum is 100 USD). After a successful deposit your fund will appear on C-wallet. Now, click on the Purchase page, Select package type, wallet type and enter amount to invest. After entering the details click on the ‘next’ button. Note: You can also select multiple wallets to invest.
We operate with payment systems Perfect Money, Bitcoin, Ethereum and USDT
No, we give ROI from Monday to Friday.
We have 4 different wallets , 1) C Wallet for Fund Deposit. 2) I Wallet- Referral and Binary income will be credited to this wallet. 3) ROI wallet - Daily profits will be credited to this wallet. 4) B wallet - If we offer any promotions that time rewards will be added to this wallet.
Your account will be updated as soon as you send a payment. For Bitcoin deposits it can take up to a few hours.
Yes, it is possible for you to have an unlimited number of deposits and unlimited investment in a single account, but each of them will be processed separately.
Yes, you can deposit from multiple payment methods. All the deposits will accumulate in your C-wallet.
The minimum withdrawal amount is only $ 40, and the maximum amount is not limited.
After logging into the system, click on Funds and then on Withdraw Funds. Fill the form and create a request for withdrawal.
There is always a risk of losing the invested funds. For instance, in case negative worldwide procedures occur that are not effectively managed by the management of the firm. Currency Trading, Crypto Currency Trading investing are among the riskiest forms of investments in the financial markets. But our team is made up of experts who can foretell such instances and expertly keep your investment. So, the risk of losing investments is extremely low.
No, ROI will be credited to ROI Wallet of your account and from there you can withdraw them anytime.
Yes, Principal Amount will be returned post contract duration, which will be credited to your respective wallets.
Yes, we charge 10% towards withdrawal fee

Income Program Questions

Bixo Money also offers an additional revenue channel to their clients through their incentivised affiliate program. The clients can utilise their networks to increase their revenue. You can refer your friends and earn high rewards. Our Affiliate program offers 10% affiliate bonus and 10% binary bonus.